Support Policy

Our Support Arena

POS Carnival’s helping hand is always open for you, We have a support forum. If you face any issues or have anything to know about the POS software just open a ticket in the support forum. We’ll get back to you very soon regarding your ticket. You’ll get the ticket system support after a successful purchase. Moreover, You can get our support via our support email. or the Whatsapp business Account: 01757052105

What Supports Do We Cover

We only Come Up with Support for our Products

  • System Setup
  • Assist to Use our Software
  • Customize Bills 
  • Documentation Support
  • Provide Guidelines
  • Internal Bug and Issues

Things We Don't Cover:-

We provide our product as it is. We don’t add any extra features as support. But if you want extra features in your software then you must take our POS development service. We don’t setup any hardware to your system except we’ll guide you to use ticket printers, barcode scanners and so on. We don’t provide support if our software conflicts for other 3rd party library/plugins and staff. In such cases you must have to take our development consultation service. 


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